Return & Refund
RETURN POLICY
Most of products can be returned for a full refund within 30 days from the date of purchase.Customer is responsible for shipping cost associated with the return of the product.Refunds will be applied to your account once the item(s) has been received and inspected by our warehouse team.
We only acceppt returns that the items must be
1）In their original condition
2) Without any scratches or defects
3) Not have been installed
4) In their original packaging
5) Not missing Pieces
6) Packaging with custom text, imprinting or graphics
7) Within 90 days from the purchase day
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged,defective,incorrect items you can initiate a return for defective item(s) within 30 days of receipt for a full refund. We will inspect the items after recieving.And we can exchange items or a full refund will be applied to your account.
Please refer to our Return Procedure below.
RETURN PROCEDURE
How to Set Up a Return Online:
For your convenience, we offer the easy way to complete a return. You can ship the item(s) back yourself with the generated shipping label from your order number.
Please complete and submit the Return Form and a RMA number can be generated for your return. Clearly write/label all sides of the shipment with the assigned RMA number.
PACKING ITEMS TO RETURN
All returned items must be repacked and returned in their original packaging for protection. The customer is responsible for any damage that occurs during return shipment. Damaged returns will not be refunded and customer must file a claim with the carrier. Packages being returned should be insured by you for your protection. Initial and return shipping costs will not be refunded.
REFUNDS & CREDITS
Please allow 1-2 weeks to process your return and refund. We can only provide credit for the item price. Shipping costs are not refundable.
Customer support
Call 866-675-2011
Address: 18523 east gale ave, Dock#9, city of industry, CA 91748 US